Used to work with this software on my Compaq Mini (Windows XP) and now there is no way to activate this app on My Pavilion 360 (Windows 8.1).
Signing in to my old account: Unknown error.
Clicking forgot password": Unknown error.
Creating new account: Unknown error.
What should I do?
S
Answer by
Sean Hill
This is a case of compatibility between Windows XP and Windows 8.1 when it comes to the application. You will have to visit the HP Support website. Enter the model of your laptop and check if there are drivers and software for Windows 8.1.
Used to work with this software on my Compaq Mini (Windows XP) and now there is no way to activate this app on My Pavilion 360 (Windows 8.1).
What should I do?
This is a case of compatibility between Windows XP and Windows 8.1 when it comes to the application. You will have to visit the HP Support website. Enter the model of your laptop and check if there are drivers and software for Windows 8.1.
HP Support page: http://www8.hp.com/us/en/support.html
Note: It might be possible that the laptop or device to lack support for Windows 8.1 as well.